Email and phone

Office / Administration

Technical support (for customers)

  • Email / ticketing system:
  • Phone: +49 800 800 1337 (free of charge from the German landline, mobile differently).
    Depending on the time of the day and your Service Level Agreement (SLA), please have your service PIN ready and/or make sure you have the correct outgoing phone number.


  • For informal unsolicited applications, you can simply send an email to, attachments ideally as PDF files.
  • Your contact person is Andreas Haerter. Our team is on first-name terms and this is also okay in applications. If you feel more comfortable using a more formal tone during the application, we will of course respect this.
  • Please have a look at “Jobs” for more information.

Contact form

For general inquiries you can also use our contact form.


You are also welcome to directly send an email to or call us on +49 721 7540 7430 (Mon–Fri, 9:30 am–5 pm). Your data will only be used to process your request and not be transferred to any third party (as described in our privacy statement).

Office in Karlsruhe


foundata GmbH
Steinhäuserstraße 20
76135 Karlsruhe

Map and routing

Parking spaces

We have six free customer parking spaces in the inner courtyard, these are signposted with P FOUNDATA. The entrance is on the left side of the building on Steinhäuserstraße (to the right of the ADAC building by the bike stand, view in Google Streetview).

Alternatively, public parking spaces are available directly at the building:

Access to the building

Our reception is on the fifth floor. The elevators are accessible via the main entrance and are visible immediately upon entering (can’t miss).

The main entrance is open during business hours, so you don’t have to ring the bell to get to our front door on the fifth floor.


See „Impressum“ (sometimes called „Imprint“).

Data protection

See “privacy”.